Terms and Conditions
Welcome to Studio Eos! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. Overview
Studio Eos specialise in the sale of vintage watches. Due to the unique nature of vintage items, please note that all products may show signs of age and wear.
2. Product Descriptions
We strive to ensure all descriptions, photographs, and pricing are accurate. However, as these are vintage pieces, there may be minor imperfections or discrepancies. All items are sold as-is and are described to the best of our knowledge and ability.
3. Pricing and Payments
All prices are listed in GBP. Payment must be made in full at the time of purchase. We accept credit card, debit card, PayPal and Clearpay payment methods.
4. Shipping
We ship worldwide. Shipping costs are calculated at checkout. All orders are dispatched within 3-5 business days for UK orders and 7-10 business days for international orders. Customers are responsible for any customs duties or import taxes.
5. Returns & Refunds
We offer a 7-day return policy only in the case of a faulty item.
To qualify for a return:
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You must contact us within 7 days of delivery.
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The item must be returned in the same condition as received.
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We reserve the right to inspect and verify the fault before issuing a refund.
Please note: Returns are not accepted for reasons related to buyer’s remorse or condition disagreements not previously disclosed in the product listing.
To initiate a return, please email us at studio.eos@outlook.com with your order number and details of the issue.
6. Warranty
Due to the age of our products, we do not offer a warranty unless otherwise stated. We recommend servicing your vintage watch with a trusted professional.
7. Limitation of Liability
Studio Eos is not liable for any indirect, incidental, or consequential damages that may result from the use or inability to use our products.
8. Privacy Policy
We respect your privacy. Your personal information will never be sold or shared with third parties without your consent. For more details, please see our Privacy Policy.
9. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website following any changes constitutes your acceptance of the new terms.